Knowledgebase
Forest of Dean Family History > Support > Knowledgebase
Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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I'm having trouble logging in!
The most likely reasons for this is that you entered an incorrect username or password. Your password is case sensitive, you must use the proper case and make sure you have no additinal spaces anyw...
I never received my activation e-mail
It could be that you made a slight error when you typed your e-mail address. Our registration program creates the e-mail immediately and it should get to you quickly. Give it at least a few hours be...
I get an error message Account activating failed
You may have previously clicked on the link and your account is already active or someone who has access to you e-mails may have done so without your knowledge. Try logging in and see if your details ...
Lost Password or Username
Don't panic! Go to the Lost Password link. Follow the instructions and a new Password will be generated and e-mailed to you together with your current Username. As soon as you request a new passwor...
How to change your E-mail address or Password
In order to change your Profile details such as your Password or E-mail address, you first of all must be logged in, then you will notice your user name appears near the top of the page, this is a lin...
How to send an e-mail to other members
To send an e-mail to another member, you can either click the E-mail button on any post made by that member or locate the member you want to contact by going to the User link which you will see near ...
 


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